Refund Policy / 返金ポリシー
Last updated: June 19, 2026
Cancellation before scheduling
A customer may request cancellation before the online session or service schedule has been confirmed. Approved refunds are returned through the original payment method.
After service delivery
If an online session, course access, consulting service, or other agreed service has already been delivered, a refund may not be available.
Service unavailable
If Allied Tokyo cannot provide the purchased service, the customer will receive either a refund or a rescheduling option.
How to request a refund
Email info@alliedtokyo.ai with the customer name, order information, and reason for the request. We will review the request and respond by email.